Contact
VELORA CUSTOMER CARE
We are here to help.
From choosing your next bag to support with an existing order, contact us by email, phone or WhatsApp.
Phone & WhatsApp
+1 (631) 202-8059 · Chat on WhatsApp
Before you order
Ask us about sizing, materials, availability or delivery. Please include the product name or link so we can help you.
After your purchase
For order updates, product questions or return and exchange enquiries, please include your order number and the email used at checkout. You can send relevant photos by email or WhatsApp.
Our address
11220 Montecito Dr
El Monte, CA 91731
United States
View our address on Google Maps →
For a return or exchange, please contact us first for instructions.