Shipped from China.
Tracked. Insured.
VELORA is a China-based business. All orders are shipped from China.
In short
Ships from China, tracked, and insured. Estimated delivery is 7–12 calendar days after dispatch.
Where we ship
We currently ship to select countries in Europe, the Americas, and the Middle East. In the Middle East, we currently serve Dubai (UAE) and Qatar.
Delivery times
| Destination | Estimated delivery after dispatch |
|---|---|
| Europe | 7–12 calendar days |
| The Americas | 7–12 calendar days |
| The Middle East — Dubai (UAE) and Qatar | 7–12 calendar days |
Delivery times are estimates and are not guaranteed.
Processing time
Estimated delivery time is 7–12 calendar days from dispatch. This estimate covers transit time only and does not include order preparation. Any applicable preparation time will be stated on the product page or communicated when your order is confirmed.
Tracking
Once your order has shipped, we will provide shipping confirmation and tracking information.
Insurance
Every order is shipped insured.
What if my parcel is delayed or lost?
Delivery times are estimates and are not guaranteed. Carrier operations, public holidays and other unexpected disruptions may affect delivery. If your shipment is delayed, please contact us so we can assist.
If your parcel appears to be lost or arrives damaged, contact us on WhatsApp +1 631 202 8059 or mars@morrowarchive.com promptly with your order number and any relevant photographs. Please retain the packaging while we investigate and help resolve the issue.
Before you order
Shipping charges, if applicable, are displayed at checkout.
Please ensure your delivery address and contact information are correct before completing your purchase. If you need to request a change, contact us immediately. Changes cannot be guaranteed once an order has been dispatched.
Questions
How long will my order take?
Estimated delivery is 7–12 calendar days from dispatch. This estimate covers transit time only and does not include order preparation.
Can I change my delivery address?
Please contact us immediately. Changes cannot be guaranteed once an order has been dispatched.
What if my parcel is delayed or lost?
Contact us on WhatsApp +1 631 202 8059 or mars@morrowarchive.com with your order number and any relevant photographs, and please retain the packaging.
More from VELORA
Returns & Refunds
Sales are final, except where a bag is not as described or not authentic.
Returns & Refunds →Authenticity Guarantee
Lifetime authenticity guarantee. 10x compensation if a bag is proven counterfeit.
Authenticity Guarantee →Questions? WhatsApp +1 631 202 8059 or email mars@morrowarchive.com.