Simple terms.
Clearly stated.
Welcome to VELORA. By placing an order on this website, you agree to these terms.
The short version
Every bag is a one-of-one pre-owned piece, authenticated before listing, with a certificate of authenticity. Prices are in US dollars. Orders ship in 5–7 days after dispatch. Sales are final, except where a bag is not as described or not authentic — and if a bag is ever proven counterfeit, we pay 10 times the purchase price.
Ordering
Welcome to VELORA. By placing an order on this website, you agree to these terms.
Every bag sold by VELORA is a one-of-one pre-owned piece. Each bag is authenticated by third-party specialists before it is listed, and a certificate of authenticity ships with every order.
Payment
All prices are shown in US dollars. Shipping charges, if applicable, are displayed at checkout.
Shipping
Estimated delivery time is 5–7 calendar days from dispatch. Delivery times are estimates and are not guaranteed. See Shipping & Delivery for full details.
Returns
Sales are final, except where a bag is not as described or not authentic. Returns are handled case by case — please contact us as soon as possible. See Returns & Refunds for full details.
Authenticity
Each bag is authenticated by third-party specialists before it is listed, and a certificate of authenticity ships with every order. If a bag is ever proven counterfeit, we pay 10 times the purchase price. See Authenticity Guarantee for full details.
Accounts / Membership
If you register for an account, please keep your account details private. Please see our Privacy Policy for how registration data is used.
Liability
Delivery times are estimates and are not guaranteed. If a bag is ever proven counterfeit, we pay 10 times the purchase price, as stated in our Authenticity Guarantee.
Questions
What am I agreeing to when I order?
By placing an order on this website, you agree to these terms.
How long will delivery take?
Estimated delivery time is 5–7 calendar days from dispatch. Delivery times are estimates and are not guaranteed.
What if my bag is proven counterfeit?
If a bag is ever proven counterfeit, we pay 10 times the purchase price.
More from VELORA
Shipping & Delivery
Tracked and insured. Estimated delivery is 5–7 days after dispatch.
Shipping & Delivery →Returns & Refunds
Sales are final, except where a bag is not as described or not authentic.
Returns & Refunds →If you have any questions about these terms, contact us on WhatsApp +1 631 202 8059 or by email at mars@morrowarchive.com.