AUTHENTICITY GUARANTEE
Authentication You Can Trust
Every piece is inspected by experts before it ever reaches you.
OUR PROMISE
Lifetime authenticity guarantee
If a bag is ever proven counterfeit, we pay 10x the purchase price.
A certificate of authenticity ships with every order.
Every bag is one of one. When it sells, it is gone.
How we authenticate
Every bag follows the same three steps before it is listed.
01
Expert inspection
Every bag is examined by third-party authentication specialists before listing.
02
Condition graded & photographed
Condition graded and photographed in detail — the photographs you see are of the exact bag you will receive.
03
Certificate issued
Your certificate of authenticity ships with the bag.
Condition guide
Every listing states its condition clearly, so you know exactly what to expect.
Excellent
A pre-owned piece, inspected before listing and presenting beautifully.
Very Good
A pre-owned piece, inspected before listing, with normal signs of previous use.
The photographs on each listing show the exact bag you will receive.
Frequently asked questions
What if my bag is proven counterfeit?
If a bag is ever proven counterfeit, we pay 10x the purchase price. This is our lifetime authenticity guarantee.
Do I get a certificate?
Yes. A certificate of authenticity ships with every order, at no extra cost.
Can I return a bag?
Returns are handled case by case. If a bag is not as described, or is not authentic, please contact us as soon as possible. See Returns & Refunds for full details.
How do I ask about a bag?
Message us on WhatsApp: WhatsApp 16312028059. You can also email us at mars@morrowarchive.com.
More from VELORA
Shipping & Delivery
Shipped from China, with tracking provided once your order ships.
Returns & Refunds
Returns are handled case by case. See how we help if a bag is not as described or is not authentic.
Questions? Contact us on WhatsApp or by email at mars@morrowarchive.com.